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Businiess name:
Hertz
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Review by:
Ada A.
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Review content:
Maybe this situation occurs rarely, but here's my experience in December 2009. The salesman was dishonest about the location of the vehicle and the mileage on the odometer (claimed it was low/under 10 miles). He tried to sell me another similar vehicle that he claimed was being detailed at their dealership so I couldn't see it yet. Apparently, this vehicle was on another dealership's lot at the time of the purchase (vehicle had over 160 miles on it). The manager claimed that it was an error in communication, but no one informed me of the mistake until I requested to see the vehicle upfront the following day in the afternoon. To make up for their mistake, the manager offered to get me another new vehicle, which I accepted, but when the vehicle finally arrived, they decided not to sell it to me after waiting for 2 weeks for it to arrive at the dealership. Their reason was that I seemed too dissatisfied with their dealership and they couldn't do anything to make up for it. Of course I was dissatisfied, they lied to me and wasted my time. You have been warned so beware when you go to this dealership. They seemed nice at first, but becareful when you finally make your purchase.
Look over everything carefully and ask questions if you feel unsure of anything!
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