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Businiess name:
Re/Max First Realty
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Review by:
Guest
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Review content:
On 8/28/09 I contracted Liz Bacorn of First realty owned by Thomas C. Glick to rent or sell my second house.
Our house was supposed to be listed on several websites, but I could never find them. The one I found was located in my opinion in an obscure place that could not be found unless you knew the exact website address, which would never happen. What I found was an inaccurate description, horrible pictures like a child, or someone who had never used a camera EVER had taken them and the listings for the sale and rental had different descriptions. My wife called the agent to get it cleared up on October 18 and was told it would be taken care of right away. The following week when we checked nothing had been changed and when asked why we were told her camera battery died when she went to take the new pictures. The following call a week later we were told when she went to take new pictures that her camera just died and she couldn't update the pictures. Hey Liz, time to buy a new camera.
On November 10, 2009 when I checked, since the descriptions were still different and the pictures had not been retaken. My wife called and spoke to Jean at the agency and explained to her what was going on and that we wanted our contract cancelled and explained why. Jean said she would look into it and get back to us. When we did not hear from her we called back and she said Liz Bacorn asked if she could have another chance. We said no since we had had enough of her lack of effort and bad attitude on the phone and after explaining all of this to Jean she even agreed that a realtor is supposed to work for us and apparently that was not happening and then she apologized for recommending someone who was not doing her job.
The following Friday we received a call from a man who was interested in renting our house. We asked how he got our number and why he didn't call our realtor. He said he got our number from the next door neighbor because he couldn't get our realtor to call him back. He said had seen the realtor'
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