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Businiess name:  Caltrain
Review by:  Susan S.
Review content: 
Len and I haven't been on a train since we moved to Florida. Now was our chance to use the Caltrain to get to San Fransisco. The station we knew was Santa Clara as it was close to Len's daughter's work. There was no one on duty so we had to self service our tickets. A lady waiting to get hers after us saw that we didn't know how to use the machine. She pressed the buttons and we got our tickets. The train had 2 seats each side downstairs and one each side upstairs. It moved around too much to sit upstairs so we relaxed at the lower level. A ticket inspector came and asked for the tickets. He was very rude and arrogant and said we had the wrong tickets. He tore them up and said they were confiscated. I hoped we could get off the train without them. We got off at Millbrae and caught the BART into San Fransisco. Coming back we think we got the right tickets but no ticket inspector showed up. It was fun doing the ride. However be very careful to check the timetable. Only one out of four of the trains in the afternoon stopped at Santa Clara. We had to get off at Redwood City and wait for another train that stopped at Santa Clara. If we go to Len's daughter in San Jose again we will find the San Jose station as all the trains stopped at this one. I would have given it 5 stars as we didn't have to drive, but then the tickets machines knocked it down a star, followed by the not very nice inspector. This company needs some good P.R.

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