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Businiess name:
Just For Me "the Spa"
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Review by:
citysearch c.
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Review content:
I purchased the Couples Escape for $375 + tip for my fiance and me in February. It was rather expensive but the facial was very nice. However, I do not recommend this place because of a rather unfortunate experience that happened after the fact. I just called Just For Me to purchase a similar package for my sister and me for her 30th birthday. I was looking at the packages on the website while I was on the phone with their manager Jennifer(name?) and I noticed that I had never received the Spa Gift Package that was supposed to come with my Couples Escape package. I mentioned this to her as I was about to book my next package and she said there was nothing she could do about it because it was after the appointment date. I told her that I was just now looking closer at the description of the package and that she could look in her computer schedule to see that I was, in fact, there previously (plus on my Visa bill!). She said sorry she could not give me the Spa Gift at this time. Again I assured her that I was not trying to cheat her, only obtain what should have been given to me by her receptionist upon checkout. She was unwilling to help me. I am a frequent spa-goer of spas around the Twin Cities and I chose not to make my appointment with Just For Me for my sister?s birthday because of this. This is the first time I have not recommended a spa. I am very upset over this treatment considering I spent $450+ and was about to spend another $400 if she hadn't been so unaccommodating. Although the treatments may be nice here, their customer service is lacking.
Pros: Nice Facials
Cons: Poor management and customer service, will not honor everything listed in packages
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