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Businiess name:
Boca Ventures Ltd.
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Review by:
Heather B.
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Review content:
I had a not so great experience with Bath Fitter. We have them rip out an old Euro tub that was in our main bathroom and replace it with a large stand up shower. The salesman who came to the house was great, but from there the experience went downhill...
First - the plumber they sent to redo the pipes in the wall was very nice - but he was there until 11pm on a weeknight. Not really convenient when you have three small children who need to get up for school the next morning.
Then - the sales guy's measurements were incorrect, but they only discovered this error *after* removing the old tub. So we were left with a ripped apart bathroom with a gaping hole in the floor for ALMOST TWO WEEKS. Unfortunately this meant we were down to one functioning shower - over Easter, with house guests.
They did absolutely nothing to rectify the problem, despite several phone conversations and a letter. Oh wait - they did send us a "we're sorry" letter with a $100 coupon for another service *if* we referred a friend. Hmmm... let me think: FAT. CHANCE.
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