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Businiess name:
Cal-Tec Windows
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Review by:
citysearch c.
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Review content:
We paid over $8,000 for new windows and was told there was a lifetime warranty. Six months, later when we discovered a leak due to poor installation, we were told "We can't help you. We fired all our installers due to the high price of gas." The owner, Ted Williams, actual name Gregory Ted Williams said he "might" stop by our house if he was in the area but he didn't know when that would be and he had no plans of being in our town (Visalia) in the forseeable future. When we asked about his guarantee he said "You should have read the fine print. It says nothing said or implied is to be taken for granted." He further sent us a tube of caulking that cannot be used without a special tool. The windows are triple pane and very poor quality. Please stay away from this business.
Cons: Low quality windows. Warranty does not exist. Owner stated he does not care!
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