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Businiess name:
Nailspa Excel & Tanning
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Review by:
citysearch c.
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Review content:
I have been going to this salon for two years and get pretty decent service but have found that when I refuse "extras" besides the service I came in for (which is usually $35+) the employees immediately change her/his attitude towards me (seeming annoyed) and rushes through the job. I've had this kind of service with several employees!!! Recently, I even had a manicurist ask me if I wanted color with my manicure (after I said I could only afford a mani/pedi) and when I said yes, I was told that it was a dollar extra. As if he was trying to prove I could afford more!! COLOR NEVER COSTS EXTRA FOR A MANICURE. IT IS PART OF THE SERVICE!! There is major pressure to pay more than you were planning to. The ironic thing is that I am an excellent tipper, even when they treat me as an inconvenience.
Pros: Opi nail polish, Good spa pedi chairs
Cons: Rush through job, Poor customer service, Lots of shouting
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