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Businiess name:
Viceroy L'Ermitage Beverly Hills
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Review by:
citysearch c.
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Review content:
I enjoyed Raffles L'Ermitage and the beautiful rooms and suites, at the time, the largest in Beverly Hills. They deserve the Mobil 5 Star, which if you are a luxury traveler, everyone knows that AAA 5 diamonds are easy to obtain as Mobil is totally objective, unlike Conde Nast, whom have to please advertisers. The place is beautiful and the bathtub is great as is the staff, although somewhat cold. I felt that as I spent US$10,000 at that location, it would have been nice to receive a Christmas card as I received Bose Silent Headset from Wolf Hengst, retired President & COO of the Four Seasons Hotels & Resorts. For me, it is all about the subtle nuances. Overall I would highly and without reservation recommend Raffles L'Ermitage as they consitently receive 5 Mobil Stars unlike many properties that brag about their triple AA rating when they may only have a meager three Mobil stars.
Pros: Raffles has some of the largest rooms ans suites in BH
Cons: No follow-up even for repeat guests
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