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Businiess name:
Acton Toyota
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Review by:
cgm f.
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Review content:
I needed a new car and had decided on a Prius because of all the great reviews they had gotten, plus everyone I knew who drove one only had great things to say about them. The only thing I didn't know was if I wanted new or used Prius. I searched dealers across MA and found that Acton Toyota had the largest selection of new and used inventory, so I called up and spoke with Juliana Chaves, from the internet sales team, and made an appointment to come down. She was very friendly and showed me the new 2010 in red (which I had told her was my favorite car color) and then she showed me some used ones that fit a certain set of criteria I was looking for. She went over in full detail what every car offered and how much it would cost me in the end. I was really appreciative that she didn't try to sell me other models or cars out of my price range - I told her what I wanted and she stuck to that, which really took the stress out of the car search.
When I made my decision a few days later to get a new 2010 Prius, she asked me how I was planning on picking it up since she knew I was using a rental car. Unfortunately the rental car place would not drop me off or pick the car up at the dealership, so Juliana offered to follow me to the rental place to drop off the rental so that I could get my car. The rental place was a half hour away from the dealership. I was extremely impressed that she would go so far out of her way to help me get my car - that's unheard of!
I cannot say enough about how helpful and friendly everyone was at Acton Toyota. Juliana, Keith in finance, and the service team (when I went back for my inspection sticker) answered every question I had with a direct answer and they were all very pleasant.
I recommend them without hesitation.
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