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Businiess name:
B B King Blues Club and Grill
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Review by:
citysearch c.
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Review content:
I went with a friend to catch a show last night. The waitress came over and asked for our drink orders. We decided to order food and drinks. 2 hamburgers, 2 waters, a beer, and a coke. We waited a little bit but finally received a beer and a coke. No waters. I finished my coke and my friend finally contacted the waitress and asked for a water for him and a coke for me. He received a water and I didn't receive my coke. By this point, I was a little frustrated. I didn't want to cause any problems so I figured I would just go up to the bar and ask for a coke. I went up to the bar and asked for a coke and instantly the bartender had an attitude, "Don't you have a table?" to which I replied "Yes" ..."Why don't you order a coke from your waitress?"... "I did..she didn't get it...that's why I'm over here". Why do I have to explain myself to this bartender? She should be doing her job and getting me a drink. She finally got me a drink with an attitude. A terrible attitude. Filled it up fast and slammed it down on the bar. I foolishly gave her a dollar tip and she didn't even acknowledge me or the tip. In retrospect, I should have contacted management. She is the bartender with an accent (Russian maybe?). When the waitress found out about the Coke she was apologetic and took care of us without a problem for the rest of the night. So 4 stars for her (1 star deducted for forgetting the drinks). The bartender however gets no stars and shouldn't even have a job. Talk about poor customer service.
Pros: Excellent burgers
Cons: Rude bartender
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