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Businiess name:
Moxy Salon & Spa
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Review by:
citysearch c.
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Review content:
I was a customer until today. I went in from seeing an ad for $20 off any service over $60...was told it would be honored and when after the service (massage) there was a new "manager" that told me she knew of no such coupon or ad. I told her and another staff member I sincerely saw it in the Bulletin and after several minutes of "I don't know of that ad" I felt embarassed and harassed. The staff member admitted to the ad but then changed her tone and said that there was a coupon procedure she must follow, etc....she admitted to being aware of the ad and finally honored it. An ad is an ad right???????? But, then continued to treat me like "fine, I gave it to you-now-leave-kind of attitude"....it was horrible. This new "manager" was rude, wouldn't let me talk and was very dismissive. I was embarassed and then belittled in front of a new customer that had just walked into the store. At that point the "manager" said, "just leave"...and I was shocked!!!! I cannot believe how rude, unreasonable, unkind and horrible this person was to me. I will never go back after this experience! If I went to Nordstrom I would have never been treated this poorly! Discusting.
Pros: N/A
Cons: Location, price and staff are unfriendly
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