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Businiess name:
Best Buy
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Review by:
Tonya C.
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Review content:
Best Buy in general is an OK place to shop for simple things like DVD's and CD's. However, when one goes in with the intent of purchasing an electronic product, they must be prepared to deal with shady sales tactics and high-pressure sales pitches for all of the extras. And be prepared to do your own investigating! I went into this particular Best Buy to purchase a desktop computer. I did not need a monitor, keyboard or mouse, I just needed the desktop PC unit itself. I found a great deal on a CPU that had great specs. I tracked down a sales rep who wasn't actively attempting to help anyone, despite the hoards of people milling around and pointed to him which unit I wanted. He gave me the spiel about accessories to go with – monitor, keyboard, etc., as well as some software special that was currently being promoted. I politely declined everything, emphasizing that I just want the CPU. He went off to look for it and returned a few minutes later – bummer, they're all out of stock! I was really interested in that model only, so I thanked him and began walking toward another section of the store when I saw 6 boxes of the CPU model I had my eye on sitting right there on the shelf at the end of the aisle. I went back to confront him about it and he faked a puzzled look and said "oh hehe. The computer said we were out of stock." Oh, sounds to me like someone wasn't going to make much commission off of me, so he didn't want to sell me the product. I went across the street to a competitor and purchased the same CPU for $30 extra, but that $30 was worth it for the service
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