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Businiess name:
A Pioneer Moving System
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Review by:
citysearch c.
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Review content:
MY BIGGEST ADVISE IS TO READ THE VERY VERY FINE PRINT OF THE ESTIMATE AND CONTRACT. THEY DO NOT INFORM YOU OF EVERYTHING AND THEN GET YOU AT THE END.
APioneer customer service was great up until the day of the move. They were very understanding of the problems we were having at our new facility and were flexible with us on changing our move date several times.
However, on the day of the move, they showed up over 2 hours late and without a phone call. We had to hunt them down. They only work on cash only basis which is kinda shady. And the management also tries to get you. The sales person that came down in the beginning promised a lot of things at no charge (i.e. moving and packing up copier at no charge; taking all live plants; paying for the actual hours the movers were there). The movers were great loading the trucks, but took their sweet old time unloading. When you watch the foreman carrying one 14"x12"x10" box that weighs less than 10lbs, it really makes you wonder how good these people really are. When it came to settling up the move at the end, they pulled out a different estimate than what we signed at the initial visit with the sales woman. They then stated we were paying for a minimum charge which was 4 hours over what they worked. The foreman and management on the phone got all defensive and started pointing out the small print on the contract.
MY BIGGEST ADVISE IS TO READ THE VERY VERY FINE PRINT OF THE ESTIMATE AND CONTRACT. THEY DO NOT INFORM YOU OF EVERYTHING AND THEN GET YOU AT THE END.
I DO NOT RECOMMEND THIS COMPANY!
Pros: Flexibility of move date
Cons: Management, Laziness of Foreman and workers, Shadiness of Estimate and Contract
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