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Businiess name:
Massimi's Ristorante & Catering
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Review by:
citysearch c.
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Review content:
I recommended your restaurant to our work group for lunch we had only 8 people but you treated us awful. I hope the young man you are training as a waiter today does not pick up your lagging service and unfriendly hospitality.
1) Your restaurant appeared to need our business, but you did not seem friendly (especially for billing your restaurant as authentic Italian).
2) You should ask anyone who comes in that is larger than a group of two if they want separate checks , especially during lunch on a weekday.
3) You should never argue with a guest over what they ordered. Others heard what the guest ordered but the older waiter argued about what the guest ordered when he served the incorrect entrée. Apologize for the misunderstanding and serve what they ordered.
4) The food was tasty but not worth going back for the embarrassment.
Pros: Tasty food, small portions
Cons: Very unfriendly service and hospitality makes the food taste less than it should be so what ever this is worth I cannot recommend anything really positive.
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