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Businiess name:
SiteScapes
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Review by:
citysearch c.
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Review content:
We wanted to have a complete master plan and much of the work done for our home by mid-summer '07, so we started with consult in late January '07. The designer met us at our home, was very nice and professional, and took several notes and planned to get back to us in 6 weeks. 6 week, 7, then 8 weeks went by and we called and left a message. At 9 weeks, Mark Mcgrath (Sitescapes owner) called to say his designer had quit and gave us a choice: get our money back and go elsewhere, or wait 2 weeks and he would have a new designer aboard. If we stayed with him, he would make us #1 project priority. So we stayed, and finally 3 weeks later the new designer had to come back out and repeat the consult (since no notes were left behind from the first designer). It's now May and time is running short. At mid-June, the new Master plan was finally ready for review and Cody Yandle had down a decent job of capturing what we wanted in the design. The final blue print was delivered in early July and we were VERY anxious to get things moving.
We were told Mark Mcgrath would contact us for the hardscape contract. Another 3-4 weeks went by before we finally got a response. (Remember we were the "#1 priority"...) We even went so far to make elevation contour map on our own to assist Mark in his project estimate for retaining walls as designed in the Master plan. While it only took 1 week for the estimate to come back, we noticed it did not account for two additional walls that were in the Master Plan. Mark promised a revised proposal within the week but we never heard back. It is now mid-September and I asked if this was going to happen or not. Mark finally sends an email asking to be withdrawn as a hardscape contractor for our project. It is now late September, and their #1 project has yet to have anything beyond a Master plan completed.
We're happy with the design, but can't say anything nice about actual work accomplished since they never got around to it.
Pros: Decent master landscape plan
Cons: Could not stick to schedule as promised. Unreliable, Unresponsive.
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