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Businiess name:
Eastside Oasis Day Spa & Massage Therapy
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Review by:
citysearch c.
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Review content:
Far as spa goes, people who were providing spa services were great... seemed well skilled, kind, and comfortable. However, I was displease with making the appointment. I suppose it would have been easier if I was going there alone but for group, not so accommodating. For one thing, when I called back to upgrade certain people?s services and told one of receptionists other alternatives if its not possible, she made it sound as if all my requests were possible so no need for alternatives. But when I got there, the services that were requested weren?t all available so some had to settle for something they weren?t interested in.
Also, when I signed up for group spa for a bridal shower, I expected to able to talk and enjoy services with each other as we were being pampered. However, in this place, when few of us who were done with the service early start talking to people who were getting manicures and pedicures, we were asked to sit in the front office and wait because we are disturbing the other clients who are getting massages in other rooms. I don?t believer we were particular loud for few girls talking in a room for one thing and also, the whole idea of getting spa treatment together was to get pampered and enjoy the service together. My goal was not to get the services as it was more to have fun with each other to celebrate. Even though I think staffs who were providing the services were great, I was highly disappointed with the service I received from the receptionist overall. I personally would not go back and I do not recommend for group spa experience.
Pros: Staff that were providing the service was great~!!!
Cons: Receptionist was not welcoming and friendly
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