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Businiess name:
Ford Rental Car Service
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Review by:
maxine s.
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Review content:
We bought our first Ford Taurus from Chapman in 1994. It was a great and dependable car. So when that car was retired we bought our second Taurus from Chapman in 2005. We have had it in for service a few times as the remote door opening feature on the key fob was not working. The service department really were cooperative. They even provided me with a loaner car for free while they were working on the problem. They did fix the problem. A few days after we got the car back we received a call from their customer service department to see if everything with the car was OK and to ask if the service we received was good. Nice touch!
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