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Businiess name:
Blau Plumbing
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Review by:
Bob O.
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Review content:
Do not call this place! My well pump went out and I called Blau because of their huge ad in the phonebook and thought they were local. Yes, they came right away, but also quoted me $7000 for a new pump. Thinking I didn't have a choice I agreed to the contract. When the repair truck finally arrived, 2 guys "worked" on getting the old one out for about a half hour. I watched the whole time and can honestly say it was a lame attempt. They didn't have the right tools and it was pretty obvious they didn't know what they were doing.
One guy said he had to make some calls in his truck. They knocked on my door a few minutes later and said I needed major excavcation and work on the casing to extract the old pump. There was no other way and if I wanted water this was my only choice - period. The cost was going to be an additional $13,000. So $20,000 to get water restored! They even joked about it being Christmas and that's what we're getting this year - water.
I reluctantly paid on my Visa since I did not think I had any other choice.
Fortunately for me, my wife and I went to dinner that night with friends. My buddy called a friend who owned a pump company and he said to cancel the call and he would meet me first thing in the morning. I cancelled Blau, Dale came out and replaced the pump within 2 hours. $1900 total cost and he said it was one of the easiest pumps to get out that he's ever had.
DO NOT USE THIS COMPANY, READ OTHER REVIEWS, CHECK OUT THE STING OPERATION CHANNEL 6 NEWS DID ON THEM!
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