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Businiess name:
Roux 3
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Review by:
citysearch c.
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Review content:
My fiance and I went to Roux 3 to celebrate our 5 year anniversary. What a disappointment. The server forgot to put our order in and watched every other guest who sat down after us be served before us. At the end of the meal we were told the credit card machine wasn't working and the server gave us an attitude when we told him we didn't have cash. He then took about 20 minutes calling in the credit card numbers.
We were there over two hours from start to finish. The worst part was a few days later my fiance had discovered the server had added an extra $10 to his tip that he did not authorize. The tip we had left was 15% due to the server forgetting about our order. We called the restaurant but were told the manager was not in that day and they would have to call back. We still haven't heard back from them in regards to the extra $10 that was placed on our bill from the server.
Pros: Donut Dessert
Cons: Service, Management
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