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Businiess name:
Perma Dry Waterproofing & Drainage
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Review by:
citysearch c.
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Review content:
Contacted this company to have my crawl space inspected since a previous inspection showed that there was water inside the crawl space. They insisted that someone should be home when they come. Then, on the day of the appointment, they called my wife about an hour before the appointment telling her that they would not come that day since they were getting delayed from something else. She complained about the late notice and the way they acted. Then, they simply told her that they would not provide any service to us and we should look elsewhere and hung up. Now, I've met my share of rude people but this was one for the stories. The answer to a complaining customer for their sudden cancellation of an appointment should not be "go away. we're not going to deal with you." Don't you agree?
Pros: None
Cons: Horrible customer service
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