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Businiess name:  Sego Lily Day Spa
Review by:  citysearch c.
Review content: 
I have been enjoying Sego Lily for a couple of years now. Overall, I rate the spa a great place to relax. I really do enjoy the atmosphere and the amenities they offer. However, the past couple of visits were not that joyful. I only have space for one: I was late for a treatment once, and the masseuse was pretty irritated about it. I felt bad: got held at my work and then, in addition, traffic. I was pretty stressed trying to hurry in the first place, and I was looking forward to relaxing (can justify spa when feeling like I can't take stress anymore). The masseuse told me I was 20 minutes late, therefore, my treatment was to be cut short. She not only cut it short, I was shorted 35 min! I felt scolded and stressed even more. I didn't mind cutting the time short, it was my problem and I did need to be considerate of others time-wise. Nevertheless, I think it could've been said and acted out differently. My masseuse was Asian American, so I wonder if I should attribute what went on to cultural background (I'm a foreigner as well, so I can see misunderstanding happening on that level), otherwise, I am still trying to make sense out of it. When I am undressed, I feel pretty sensitive. And when I am undressed and feel guilty, and see that the person working on me trying to massage me with poorly concealed irritation (she did not talk to me for the entire time! I tried to break the ice with some questions - got only yes and no responses), I feel horrified. Needless to say, I had no relaxing experience that time at all. I purchased several treatments at the same time (for the first time), so the first masseuse just took me to the relaxation lounge and just left me there with no foretelling of future. I had no idea what was going on, had no idea that another treatment was to be performed by another person. I thought I could be very well done with all of my treatments for the day. I figured it out, but overall, that story was Crime and Punishment -like. Pros: Great atmosphere, great for first time patrons, awesome sauna Cons: When booking an apointment, be prepared to hold for up to 20 min; too much time in the lounge to wait for multiple treatments (it counts as your treatment time)

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