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Businiess name:
Pool Town Inc
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Review by:
Guest
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Review content:
Over a year ago we started the process with Pool Town where we met with Carl and he answered all our questions accurately. We did our research before starting this process and we knew what we wanted, Pool Town was the ONLY company, out of the six we previously visited, to offer items like a deep end seating area, sun deck, salt system, waterfall, lighting, coping, and stamped concrete as standard items with their pools. It made our choice so much easier when all these things were what we were looking for were included and were not extras.
Brianna took care of our permit process and we were approved for construction by the town in the quickest time. I didn’t have to deal with the town for 85% of the process which was what I wanted. Sandi, Gina, and Mollie got the ball rolling and kept us informed about all aspects of our construction process. Questions through the app were answered within a day and their responses were prompt. Lisa and Leesa were all just as helpful.
The concrete Mason Jo santo and the waterfall contractor Lee Santo, were both great guys with hard workers. They did a great job finishing off the pool and making it look great.
Anyone starting this process needs to be patient and know it will take the summer to complete and your yard is going to be turned upside down during that time. Do not assume something is included as part of the process. Make sure you ask before hand and fully understand what will happen. This eliminates surprises and removes the possibility for disappointment later when you don’t get what you want. They will all tell you anything you want to know. Read your contract before signing! Don’t be lazy.
My family is pleased with the entire process and would recommend Pool Town to anyone looking for a pool. My pool is only 4 months old but nothing appears shoddy or rigged. I see no reason why it won’t last us a lifetime with the proper care. Thank you Pool Town
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