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Businiess name:
Harden's Improvements
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Review by:
Guest
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Review content:
Dishonest, price gauging. Aug 1, 2022 Clint Harden looked at my roof to repair a small leak in corner of sunporch. After 5 minutes he said he could fix it but the materials would be the most costly. He gave me a price of $800 which included materials and about 2 hours labor. He and 2 workers arrived the next day. After 15 minutes they were done and removing the ladder. They took half of the roll of tape back to the truck. I asked if that was the balance of the 50 foot roll and he said yes, but I was only being charged for half or 25 feet. He told me materials cost about $370. I then complained that would mean over $400 for 15 minutes work by 3 people was extreme and ridiculously high. He stated that he had to get the materials, (2.6 miles), pay his employees, pay for insurance, etc. and I was getting a 5 year warranty for materials and labor. I reluctantly paid him. Two days later a scrap piece of the material blew down on my deck from the roof. I took it to the supply company he purchased it from and they informed me that a 50 foot roll would cost me $130 which included sales tax. 25 feet would be $65, which equates to a 580% markup on materials and also over $400 labor. I called and complained again to Clint and he stated that was the price we agreed to and would not consider any amount of a refund. I would never recommend this company to anyone. It is horrible that there are people who take advantage of others who believe what they are told by what you believe is a reputable company. Obviously they are not. Very disappointing.
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