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Businiess name:
Seestedt's Carpet & Linoleum
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Review by:
Guest
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Review content:
I had two sheet vinyl floors installed by Seestedt's the last three years. First floor failed two years after installation, yellowing.
Second floor failed ONE WEEK after installation, bubbling. Seestedt's did have their (non-Licensed) installer come out several times to try to repair the bubbling with no improvement. I also had several other licensed flooring installers, not Seestedt's, come out to look at my brand new floor with bubbling. What I received from the licensed installers was a few chuckles and head shaking when they looked at the Seestedt's floor. Every one of the other flooring companies told me that BOTH of my sheet vinyl floors failed due to incorrect installation by Seestedt's. Again, INCORRECT INSTALLATION on Both floors. Fortunately I took pictures during the entire installation.
This store has the worst costumer service I have ever experience. Tina Yager, part owner, will be nice with the customer until there is a problem with their product or services. The Yaeger family, sisters Tina (contemptuous) and the part owner sister book keeper, part owner father Pat, only goal is to maximize their profits. They have no idea how to provide good customer service or install a floor. All licensed flooring companies WILL have a license number on their website. If that number is not there on the website you will be hiring a non license flooring installer and taking chance.
I filed a complaint with the MN Attorney General's office. Tina Yeager refused to reply to the AG's letter. They had to mail the letter out it twice. I took this retail store to court per the Attorney General's recommendation.
Shame on me for not doing my homework and hiring Seesedt's, a company that is incompetent and does not have licensed flooring installers.
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