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Businiess name:
Woodfin Heating, Inc
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Review by:
Guest
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Review content:
I called Woodfin because our downstairs was not heating. They came out to do a routine cleaning and to inspect it. They charged me $89. They said when doing the maintenance that my entire heat pump was damaged and that it would cost me $10k-$20k to replace it. I had my father visit me the next day when Josh Honeycutt was supposed to give me a final quote. Josh Honeycutt tried to give me a quote on a heat pump that he had on file... only the heat pump he was referring to wasn't mine... it was someone else's file. He then tried to brush it off and tell me that our compressor wasn't working. My father, a machinist of 40 years, told him he could tell the compressor was working. Josh couldn't provide an explanation and admitted that he didn't know how the heat pump worked. So the man who was going to give me a quote doesn't know how a heat pump works? Upon further inspection, my heating unit that was supposedly was clean was never cleaned. I guess Woodfin didn't think I knew anything or would check. I took pictures of the uncleaned unit and was able to get my money refunded. My heat pump was also eventually fixed for $100 by someone else... low on refrigerant and needed to be cleaned... go figure. Woodfin is trying to take advantage of people who they think don't know any better. Only this time, they messed with the wrong person.
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