Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Enchantment Windows & Doors, LLC
|
|
Review by:
Guest
|
|
Review content:
The owner Mark Alexander came out and quoted me $2,400.00 for a sliding glass door. I thought about it and decided to make the purchase. Mark came back out to take the measurements and collect $1,000 as a down payment. He said it would take 4 - 6 weeks to arrive. It took 5 weeks and we made an appointment for the installers to come on the 6th week.
The installers arrived and were very nice. Before bringing the door upstairs, they wanted to take a look and measure. That is when they realized that the door was too small. Mark had taken the wrong measurements. I asked if this happens often and he said no because he usually takes the measurements. He told me Mark doesn't answer the phone on the weekends so he will have him call me on Monday. (It was Saturday).
Monday comes and no word from Mark. So on Tuesday around noon I called Mark and asked why he didn't call. He said I broke the contract and he sent me a refund check. I wanted the door, but it was the wrong size. He said he didn't have time to talk and would call me back. He never called.
Several days later I received the check (See Attached) with a note that said I didn't want the door. I wanted the door, but it didn't fit. Another note said he kept the cost of the permit which was $56.00. If I didn't want the door that would be fine, but I wanted the door only Mark ordered the wrong size and refused to order the correct size. Instead he sent me a check minus the permit fee.
This is on you Mark. Be a man and own up to it. You wasted my time and owe me $56.00. Pay up!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|