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Businiess name:
AmeriGas Propane
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Review by:
Guest
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Review content:
Worst utility company I’ve ever had. Service is atrocious. Prices are grossly excessive. I would give ZERO STARS if I could. That’s what this company deserves. A few people in the local office are nice on the phone. The delivery guys are ok too. But they’re rates are out of control and apparently they can change whatever they want per household. My neighbor and I were on the same “will call” program, got deliveries the same day, requested the same amount (100 gallons) and he paid $3.something (he couldn’t remember exactly and has since canceled his service after I told him what they did) and in that same day same situation, I paid $4.70/gallon. The answer I got from the manager and I quote “it takes the customer to reach out and inform you that something is wrong for you to catch it.” After finding out what the alleged market rate in my area was $3.92 someone from their office tried to call me and tell me that the market rate was exactly what I paid, $4.78. I told her she was a liar and not to call me agin the only person I would speak with was a manager. Overall my opinion is that this company takes advantage of customers, they’re response time to anything (whether it be a delivery or a simple call back) is pathetic and I seriously don’t know how they are still in business ROBBING people.
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