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Businiess name:
Emerson Animal Hospital: Bishnoi Shiv DVM
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Review by:
Guest
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Review content:
This place is a disgrace. They will hurt your animal and make you pay for it.
I dropped my perfectly healthy dog off to get his nails cut, and then waited in the car because of COVID. When they were done my dog was injured, unable to put weight on his right leg. They would not entertain the idea that he was injured at their office and instead told me that I would have to pay for an exam and x-ray. They went as far as saying that he likely contracted limes disease within the 30 minutes he was at their office. When I tried to plead my case with Dr. Lofaro, the owner, he was nothing short of disrespectful and dismissive. He continued to interrupt me with a raised voice, not allowing me to speak for even a moment. Being treated with such disrespect, I lost my temper as well, and the call ended with Dr. Lofaro telling me to find a new vet.
I will do just that: find a vet that will take responsibility for their actions, and treat their clients with respect and dignity.
Don’t go here if you care about your pets’ well-being.
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