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Businiess name:
Unique Indoor Comfort Heating & Cooling
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Review by:
Guest
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Review content:
The service from Unique has been the worst I've ever received from a company. During install of ductless AC, they installed the incorrect compressor and only fixed the problem once I told them the unit was much larger and a different model than expected. For our downstairs unit, they drilled in the wrong spot, hit a steel beam, and fixed it with a sloppy patch job (will have to sand, re-patch, and paint ourselves). On the same day that they finished the installation (it was a 3-day job), the indoor unit in our bedroom began to leak all over our bedroom table, a wool rug, and electrical cords. We had to shut down the unit and so far I have been unable to get someone to come out and fix the problem. They made a mistake in a previous job (flooded our basement) and gave us a 10% discount to continue with the ductless install. Definitely never would have gone forward with this work if we knew how the company does their work, and how they mess up second chances. Stay away from this company.
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