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Businiess name:
Voyageurs International Ltd
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Review by:
Guest
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Review content:
Awful and unethical company who is profiting from the COVID-19 pandemic. They cancelled a Europe tour for July 2020, more than three months before the departure date, due to the travel advisories in place with the COVID-19 pandemic. However, their contract states that they would only cancel a tour because of travel advisories within 10 days of departure. They breached the contract but are adhering to the cancellation policy and withholding $1,900 of the $6,345 tour cost. They refuse to give a cost break down of their expenses to show what they have lost. I have called them numerous time and their mailbox is now full. The communication from them is terrible - all they have to do is explain the break down of what has been paid so we can understand why they are immorally taking our money. We are extremely disappointed with this company's behavior especially given the extreme situation our country and world is in with the COVID-19 pandemic.
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