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Businiess name:
Tara Tailor Shop
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Review by:
Guest
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Review content:
OMG! Complete disaster!! This place DESTROYED my husbands $2000 Armani Suit. He bought it, and wore it once, gained some weight and needed to have it let out. She charged $90, which I thought was pretty high but I was completely willing to pay to have it done right. I brought the suit there and looked at it with the lady. She asked me to have my husband come and try it on- so my eyes are on this two more times... Fast forward to today- I go pick up the suit and bring it home and the pants have new crazy stitching going down one pocket which I know for a FACT it was not like that prior. Seeing it close up 3 times prior to her altering them. You can see from the close up of the pockets and waist- clearly the same thread.
I call her because I am super angry- i told her about the pocket and that she should have told me.... she claims she has no idea about what I am talking about that she didn’t do it.
I am a reasonable person who understand mistakes happen but she just totally refused to take any responsibility. I would have reacted completely differently if she has some integrity and told me what happened and didn’t just let me pick this up and act like nothing is wrong ... my husband can’t wear this now- it’s completely ruined and I will post photos very shortly.
SHAME ON YOU!!! Take responsibility next time.
And I really can’t believe all these 5 star reviews, this place is horrible and completely overpriced unless you want your clothes to
end up with Edward Scissorhands, my 10 year old could do a job like this maybe even better. Clearly a terrible mistake, but this place makes it all worse with all the lies, trying to blame the dry cleaners- there is no point in dry cleaning and you were made away of the situation 2 hours after I picked it up. If this were the original condition we would have opted for a new suit- and that exactly what we must do now. Take your high-end garment elsewhere!
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