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Businiess name:
Nemer Ford
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Review by:
Guest
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Review content:
I bought a brand new 2018 ford fushion from nemer ford of queensbury. I had to bring my car in three times because it kept saying engine coolant over temperature. I ended up needing a new engine on a brand new car. I get the new engine and it's doing the same thing. Everyone at the dealership is trying to pass the buck to someone else. I was told I would be given a new car. Now they switch the story and try and get me to run my credit again to purchase a new car. They are crooks. I pay over 400 a month for this brand new car that's a lemon. Don't buy cars from Nemer ford of Queensbury. They sell you a car and then don't care what happens after. I called the Ford Regional manager and put in a complaint and filed a claim. I was instructed to bring the car back to the dealership to be looked at again while the regional.manager conducted a review. When I did the manager of nemer ford requested an apology for me writing a review and being upset with his staff. When I told him he wouldn't get one because I'm the one who deserves an apology he told me then he won't work on my car. I left my car there because I was told to do so by the regional manager. When I came back to pick it up I asked for all the work orders that have been done on the car and the sales information on it. The manager Rick who previously asked for the apology yelled at me and told me I'm not welcomed there and to get my car and get off the property. He would not give me the information I'm entitled to have on my car. They sold me a lemon and don't intend on fixing my car or replacing it and will not work on it because I gave them a bad review
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