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Businiess name:
Volkswagen Hall Imports Inc
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Review by:
Guest
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Review content:
I have bought 2 VW SUVs in the past 2 years, service for oil change or recalls have been a nightmare. My husband owns a TDI Tiguan and the mechanics at this place do not know how to change the oil, when they do, they overflow the system despite having plenty of computer alerts telling them that they are. When we return the vehicle to get the problem fix they then put less oil than indicated just because they seem to cannot know how to do it the right way. All of these happened months ago, we gave it a chance and took the car back for a new oil change and this time (again) they state they need to keep the car over the weekend (despite the fact that the appointment for the oil change was made over a week ago ) because they have backed up work from the week. The do not offer any alternatives or provide service car. do they think people just have spare cars? We own cars because we need them not because we can spend 4 days + inconveniences for them to do something that should take them 30 minutes. This is ridiculous.
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