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Businiess name:  WALDRON HEATING COOLING & ELEC
Review by:  Guest
Review content: 
BEWARE!!! Many of the positive reviews of Waldron Electric are clearly falsified and act as a facade to cover the factual negative reviews to keep up their charade. How one company can obtain so many negative comments shows their true colors and should alert anyone. The BBB's rating is not a guarantee of a business's reliability or performance. Also, Waldron Electric is not Better Business Bureau accredited. After reviewing many of the comments, I had come across a comment made by Mr. Waldron stating that he doesn't charge anyone sales tax on his jobs. I wonder if the IRS knows of his practices? Now on to the reason for my comment. My husband, who is not an electrician but works with 3 phase 480 volt wiring on heavy duty/industrial equipment, needed to hire an electrician Friday, May 31, 2019 for his elderly mother who also has dementia(this is particularly pointed out because Waldron made an insensitive comment). The day before (which I was present for), my husband had narrowed the issue down to the outside main breaker. He did this with help from a co-worker who happens to be a master electrician in residential, commercial, and industrial areas. This gentleman would not have led my husband into harm as he and my husband knew of his limitations. We also called Duquesne Light to make sure it wasn't anything on their end and that technician told us that it was in the outside main since my husband used his multi meter to detect where the loss of power was happening and it wasn't inside the home's main breaker panel. I did not know that my husband had called Waldron Electric until it was too late. I usually do my homework and I would have emphatically denied that company any work. We knew there would be a $135.00 trip fee. Usually that is for travel to and from job site, i.e. gas and for stocking of supplies, but not according to Waldron. Also, since my husband narrowed the issue down to the outside main panel, he was able to aid in the diagnosis and not much more thought or diagnostic tools other than a multi meter would be needed. Waldron showed up wearing shorts and tennis shoes. He needed to wear a pair of hot gloves (not an expensive item). He wore no eye protection, no face shield. No PPE of any kind, with exception of the gloves. The issue ended up being a broken 100 amp 2 pole breaker needing to be replaced. This particular breaker is around $50.00 and is sold at home improvement stores and can be replaced easily. He was quick to get my husband to pay as soon as he met him. He used scare tactics to get the job. He ran our credit card 3 times for 3 different amounts. The invoice never showed the "FLAT RATE" basis touted on the back and there were no breakdown of charges provided as stated that there would be only for residential, for which the home was. The total amount due/paid was $2763.00 for replacing a $50.00 part with a $135.00 trip fee. So, $2578.00 is for diagnosing (which my husband led him to a quick resolution) and a repair that took less than 1 hour??? Talk about inflated prices! We spoke with other very reputable electricians and were quoted that this particular job should have cost between $250-$400 which includes the trip fee, diagnosing, and repair. This shows that he is a crook and I will make it my mission to make sure he doesn't do this anymore

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