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Businiess name:
Snooty Fox
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Review by:
Guest
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Review content:
I have bought and consigned with this company for years. At the time of opening my account I paid a $30 fee to become a seller. Recently I called the West Chester store to see how much money I had on my account from selling. I was told that since I hadn't been in the store to collect my money in over 18 months, that they "threw away" my account card and had no record of my sales. After this conversation, I went to their website and found the consignment contract they have you sign as a clothing seller. This contract states that "any amounts not claimed by the customer within 18 months after the sale shall be redeemable for Snooty Fox merchandise". This contract is on their website today, 4/13/19. I called back to the store to inquire about the store credit owed to me, and this time spoke to the manager, Jeanette. She told me that after 18 months of not collecting or selling, they throw away all records of your seller account, and that if I wanted to receive my store credit I had to come up with proof, and dates, of everything I dropped off.
So in summary I paid a fee to become a consignment seller at Snooty Fox. I dropped off what I estimate to be several hundred dollars of clothing which they sold for profit at their store. They then kept the money from my sold items, threw away all record of my sales and refuse to give me money or store credit for my sold items.
I simply cannot understand how this is
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