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Businiess name:
A-1 Granite Man
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Review by:
Guest
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Review content:
BEFORE YOU GIVE THIS BUSINESS YOUR MONEY READ THIS REVIEW!!!!!! Worst place ever. Worst customer service and rude. DO NOT USE THESE PEOPLE! My husband and I bought a remnant from them for a small project and did not need an installer or delivery from them. Just a simple square cut and polish. We were told it could be ready by a certain date then a few days later when I had the exact measurement they said we had missed that deadline and it would be pushed out a week and a half later. Due to our contractor’s schedule this time frame wouldn’t work. We had paid 560.00 in cash (they do not take credit cards? Now we know why) and signed a “contract” that stated cancellation was 30% of total cost. All of a sudden phone calls were not returned and the manager was never available. The “nice” girl who sold to us became not nice any longer. I had to drive there and explained I had another use for that granite and although I would rather have a refund, we didn’t want to just lose the 30%. She went on and on about the contract and “clerical fees” whatever that means. And said she had to talk to the manager who would call by the end of the day. Never heard from them. A week later my husband drove there AND THEY SAID THEY HAD MAILED US A CHECK MINUS THE 30% So.... They made a decision to STEAL 160.00 without ever returning a call when we said we would gladly keep it for another project. I have posted this on my FB and have had many other people say they have had similar experiences. So BEWARE and GO ELSEWHERE
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