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Businiess name:
Aegean Pools, Inc.
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Review by:
Guest
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Review content:
Shady, shady, shady. Had a broken power switch on water pump and wife dropped it off in the winter. I forgot about it for a few months, my fault, I admit. No reminder calls or letters in the interim. Went to pick up pump and half of it was missing. They said I only turned half. I told them there was no way as I do not know how to remove half. They said that maybe my wife removed the other half. I told them that was even less likely. Then they said that half probably “fell off” when my wife was transporting it and she didn’t notice. Told me to go look in my garage and I’d find it. I pointed out how absolutely ridiculous they were being and that they had lost part of my pump. They showed me a piece of paper they printed out after 30 minutes in the back that said I only dropped off half of pump. I told them that proves they keep poor records as once again neither I or my wife know how to take pump apart. They said it was still my fault but they would help me. They brought out another customers pump from out back and took half off to put on mine. I pointed out that they had probably done that with mine and that is why half is missing. They denied it. Said other customer didn’t want the pump. Took pump home and realized they had changed power cord as well and it wasn’t compatible with outlet. Took pump back and they said I had changed cord. I pointed out that if I was capable of that I would have fixed the pump myself. Then they said an electrician must have changed outlet without my knowledge. Speechless. They changed the cord out and when I got it home and plugged it in...motor no longer worked. So, they did fix the power switch, but lost, sold, broke everything else and accused me of being at fault for everything. Super sketchy place. Take your business elsewhere or caveat emptor!!!
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