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Businiess name:
Buca Di Beppo
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Review by:
Guest
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Review content:
DO NOT WALK INTO BUCAS FRISCO TEXAS DURING SUPPER WITHOUT A RESERVATION WHEN MANAGER KEVIN WILSON IS ON DUTY! Arrived @ 5.00 pm Sat April 6th found 8-10 waiters waitress arguing around the greeting area? Asked for a table for 3 adults alot of confusion then taken to the very rear of the restaurant to a half bench half chair half table squashed in the corner rear way back near access doors? Not a comfortable seating for elderly? Asked for a normal 4 seat normal table in the other empty rooms. Returned to the mass confusion greeting area and met mgr. Wilson in front of these young staff members he stated THAT TABLE IS THE BEST I CAN DO FOR YOU! THERE IS NO OTHER SEATING AVAILABLE . I HAVE ALL OTHER TABLES BOOKED FROM 730 ON . I tried to explain my family was a regular customer for during the week and all holiday and special events. With the 8-10 staff members behind and to his side having a look of you tell him dad? he again stated HEY LOOK I AM ALL BOOKED UP THATS THE BEST YOU CAN DO! SEE THE RESERVATION SCREEN! he turned the screen for me to view and gave me a look agravated look. After pleading twice for a proper table and seeing the restaurant with maybe only 4 -5 tables with couples and one family in two rooms also 3 rooms empty where my family has sat before? MY 3 PERSON PARTY LEFT AND WILL NEVER RETURN AS LONG AS KEVIN WILSON IS EMPLOYED THERE. HIS PEOPLE SKILLS WILL BE BETTER SERVED @ HOME DEPOT THAN A RESTAURANT THAT MY FAMILY HAS CALLED OUR FAVORITE PLACE? respect @ 5pm closing down seating for 730pm is a bit off. I have walked into many finer places than this at peak full house rush hours and were seated at the bar or at least a comfortable location to enjoy a meal. ASTA LAS VISTA WILSON YOU CAN SHOVE YOUR ATTITUDE!!!!!!!!!!!!!!!!!!!!!
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