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Businiess name:
Davis Appliance & Furniture
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Review by:
Guest
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Review content:
I had a terrible experience today at this business. I do not recommend them to anyone who is looking for good customer service. I bought a washer today thinking mine was broke. upon returning to home, it was discovered that my toddler had simply played with the shut off valve and I no longer needed the washer. mind you, I had literally left this establishment 30 minutes ago, I called and explained this hilarious but frustrating situation. After talking with Clyde, who told me no one forced me to come buy the washer and that it was my fault, he says there is nothing they can do. he then insinuates that I brought the appliance home and exchanged parts on it. I then ask to speak to someone else who can help me, as I do not have the money to waste on something I do not need. he puts me on hold and hands me off to the salesman Jr who just kept repeating to me no returns. I understand store policy, I am not an idiot. but this was a unfortunate mishap and I figured a decent good business would help and be a little more understanding. I am disappointed and will never be back to purchase anything from here again. I hope it was worth the $268 you made off of me today.
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