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Businiess name:
Peppermint Patty's Day Care & Preschool
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Review by:
Guest
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Review content:
Even though I wish I could recommend this daycare because I believe some of the teachers are really great at what they do, I wouldn't recommend anyone taking their child here. We encountered issues and when we addressed them with the director, we were given excuse after excuse and things continued to deteriorate. Then, a new child in our child's class started biting other children including our daughter, and sometimes it happened every day. The director's way of handling the situation was to 'continue to train the staff and monitor the child more closely.' Needless to say, the behavior continued and then they started removing the child who was being bitten (not the child who was actually biting other children) and taking them to a younger classroom so they had to miss out on the activities happening in their class. We finally had to remove our daughter from this center when it became clear that nothing was going to be done to protect the children being victimized by another child who had displayed a clear pattern of behavior that needed to be handled in a more deliberate fashion but went largely ignored. Another child who was being victimized was also removed from the center about the same time as our daughter by her parents because they were met with the same response from the director.
Our daughter was also constantly sick, which may be a given when a bunch of children are together all day. However, it resulted in her having to have surgery and she was STILL sick all the time afterwards. Now that she is no longer attending this center, she no longer struggles with being sick constantly. And, of course, when we addressed this concern with the director, we were met with excuses.
The main root of the problem at this center is that the director is incapable, or simply unwilling, of actually solving problems, and instead resorts to blaming the staff and making excuses to placate the parents.
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