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Businiess name:
Charlotte Comfort Systems Inc
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Review by:
Guest
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Review content:
I called this morning at 7:30am. I said my heat on the 1st floor was not working. I also said their technician had turned off the humidifier last summer, suspecting that it could be the problem. Technician told me today that he came to fix the humidifier and he declined to do a complete and thorough check of the 1st floor system as I would expect a competent HVAC company would have done. The humidifier was functioning well and no problem with it. The technician declined to check the system thoroughly. Too much talk and too little work. I paid them $89 + taxes. Technician complained that waited for me and he was charging me for his wait time. I had requested a phone call 30min before the technician's arrival. They called 10min in advance and when I came to my house they said everything was good, no problems were detected and they requested payment. I arrived at my house 10min after I received the phone call from your office. I feel that I did not receive any service from you nor you checked my 1st floor system if it was functioning properly. You did not take out the cover of the gas furnace and you did not go through the details to confirm my system is functioning properly. I am forced to bring out another company to properly check my system.
I am very disappointed. I regretted I paid you and the only reason I did it is because you came at my house and I did not want any argument.
God Bless you and Good Luck to you.
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