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Businiess name:
Leslie Heating & Cooling
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Review by:
Guest
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Review content:
I called for service and was told I would be seen between 12 pm and 4 pm. Which didn't happen. After calling a few times and being told someone would be by my house at a couple different times Joe called me apologized for the delay and showed up as promised. He did an amazing job of explaining the ins and outs of what he was doing and adjusted some loose bolts to stop a leak I had, as well as explained the damage that leak could potentially cause and offered some great advice to avoid future issues. Joe turned a bad situation, me having to wait an additional 2.5 hours for service, into a pleasant one, thanks to his professional demeanor and attention to detail and all around exceptional knowledge and customer care.
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