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Businiess name:
Power Pro Plumbing Heating & Air
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Review by:
citysearch c.
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Review content:
We just bought our first house. Gas company detected a leak and shut our gas down just before we moved in. The warranty company assigned a plumbing company (I won't name them here) who came in and couldn't find the leak. The technician thought it was likely in the pipes in the walls and that we'd have to cut into them.
The warranty company went through their list of vendors and nobody would come try to find the leak. They authorized me to go outside their list. I was searching on a Friday and I called a dozen companies in Los Angeles. Nobody could come out over the weekend....until I came across Power Pro Plumbing. They scheduled someone for Sunday morning. (the receptionist was very nice and helpful, btw). They actually were available a couple hours early than was planned. Which was great.
Erik showed up and before he even ran his diagnosis, he looked at all our appliances and his instincts were crazy good. He knew where the main leak was before even running his diagnostic. Remember, the gas company and the first plumbing company couldn't find anything. Erik suits up and starts doing his thing. Sure enough he found a leak near our main heater, as he predicted. He fixes that. Runs another diagnostic and detects another leak. He crawls underneath our house and finds the other one. He fixes that.
Runs a final diagnostic to check and everything is good. No more leaks. Gas company comes that night and concurs--everything is perfect. We've been nice and toasty ever since. And all gas appliances work great.
Erik was not only super smart and efficient, he was a really nice guy and sensitive to what a miserable situation it had been for us before he arrived. He really turned a nightmare into a big win and I can't recommend him and Power Pro Plumbing enough. Don't waste your time doing any more research. Just go with these guys and you'll be really happy you did.
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