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Businiess name:
Dental Associates of Baraboo
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Review by:
Guest
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Review content:
Dental work was good and complete. My insurance is willing and ready to pay 1/2 of work done, which is what they normally do. However the dental offices' insurance personnel has dropped the ball for 4 months. All that is needed for my insurance to pay their portion of the bill, is the x-rays that need to be sent to them from the dental office. I had the x-rays and they are in their office. how hard can it be? I have talked with my dental insurance and they are ready and willing to pay this claim---as soon as they get the x-rays. This was an expensive procedure and I'm sure that you can understand my very high level of frustration. The dental office does not communicate with me on the progress of this claim or offer a solution. As the customer I feel that I have not been treated fairly! Very disappointed.
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