Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Oral & Maxillofacial Surgery Associates of WNY
|
|
Review by:
Guest
|
|
Review content:
Billing staff are super un-professional. They refused to transfer customer to a Office Manager and/or Supervisor. Speak to customer very un-professional, talk over you, refused to answered basic question. Staff (Pam) called re. a bill inquired re. the insurance...demand payment regardless the insurance claim. Become abuser over the phone and hang-up the phone without warning. I proceed to call the insurance company, they stated they just got the claim and a check was already on his way to the office...I call the office and advised the person the answer the phone did not want to speak with Pam because she was very un-professional, the req blind transferred me to Pam ignoring my requested...Pam instead of listen etc. keep saying I have an obligation for payment etc. I advised the time she took to called and harassed me she could call the insurance and they would had advised the payment was on his way..she keep talking over me...and refused to listen to anything I have to say asked 5 time if she ever contact the insurance she refused to answer finally stating she don't have to contact the insurance because she have my signature I'm responsible for payment...after I advised the insurance issue a check she still demanding payments and closed the call saying WILL FORWARD MY ACCOUNT TO COLLECTION.......called for the 3rd time requesting a supervisor I was told cant transfer me...they need the information of why I need a supervisor...later stated unknown when the office manager will be able to return my call since she the only person in charge of 6 offices....I rate this office and personal -0....
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|