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Businiess name:
Vigil's & Smith's One Hour Heating & Air Conditioning
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Review by:
citysearch c.
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Review content:
Service to Colorado City/Rye Area
Service Date: 9.2.17
The following is the actual comment by technician:, in the "Work Done" section:
"Performed checks at unit found 24v coil in contactor causing 3amp fuse to pop. Replaced contactor unitbis fully operational."
Diagnostic Fee: $129.00
Contactor: $279.00
My husband can fix almost anything but this was out of his wheelhouse so he called this company to have someone come out and look to see what the problem was and repair it.
Upon completion of the repair, I was a bit stunned to hear the final cost of $418, but it had to be paid because work was already done. Later, because I was calling absolute BS on a contactor costing $289, I decided to do a bit of research. From very reliable sources and my own due diligence of researching cost of that contactor it turns out the part is about $40. Now I don't mind paying for knowledge but it literally took this guy less than 30 minutes (absolute max time) to switch this out and I think a markup of that much in a part is ridiculous.
Since I was not there, I can't speak as to how the technician was but husband said he came out within reasonable time, which is good when you are miserably hot and want you A/C back on. I'm just not real happy with the extreme markup of part cost and for that I will NEVER recommend this company.
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