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Businiess name:
Avas Flowers
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Review by:
Guest
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Review content:
After getting screwed by ... calling me the day of my mother's birthday to say they couldn't deliver my mother in-law's flowers at the agreed upon time, we spoke with Becky from Avas Flowers in Conway SC. we informed her of our issues, and she double checked with the driver to see if it was possible to deliver. she came back and said they could accommodate us. So we paid the $81 for the small arrangement. the next day, my mother in-law still had no flowers. so we called to express our disappointment. we spoke with the "manager" Allen, who attempted to skirt around a full refund for our dissatisfaction by offering store credit with a $20 bonus added to it. then when we declined, became rude with us on the phone saying "he knew what he needed to do, and didn't need us to tell him what to do" based on the refund we wanted.
i will NEVER use them again EVER... this was a first and only time experience with this company. this experience concluded with being informed that our refund may take up to 10 days!?!?! we are VERY unsatisfied with the level of service with this company.
if i were you, i would find another florist in that area.
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