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Businiess name:
Spectrum Business
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Review by:
citysearch c.
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Review content:
I have been using TW for cable and internet for over 10 years. About 2 1/2 years ago I switched TV to Dish because of the many Time Warner issues I had with freezing, replacing boxes several times, customer service was absolutely horrible, and too many to list.\r
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I now am at my wits end with the internet service. I pay for 20 meg download speed and it is been so bad over the past 5 years and especially now. I have replaced modems (I purchased my own because their modems were the blame on so many service calls), my yard has be retrenched with new cables, we've had the techs check every outlet, and on and on and on....\r
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My current internet speed is between .5 and 7 megs download though I am paying for 20. I now am told, after four technicians have visited, that it is a server box in the Ballantyne area. They were supposed to replace it in February but it is March 24th and I have been told it will be this Thursday ""for sure!"".\r
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Currently there aren't any options except for slower dish service and I do not want that. If you have an option then I would highly recommend any other than Time Warner. There customer service continuously is ranked as one of the worst which you will find out if you select them.\r
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I can't wait for Google to come in to Charlotte and offer 100 meg download speed. Time Warner will be out of business so fast because regardless if they are able to match the speed no thoughtful previous customer would choose them.\r
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Can't wait....\r
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