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Businiess name:
Superior Plumbing Svc Inc
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Review by:
Guest
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Review content:
This is actually a thanks to two Superior Plumbers: John DeAngelis and Jason Hendricks. I had a leak in a pipe in my garage and needed a plumber - fast! I called Superior and they sent John DeAngelis. He had to cut into the ceiling to find the leak. But, once he found it, he realized that it was from the main water line leading into the townhome I live in. This required a call to the HOA management office. John stayed with me for almost an hour while I tried to reach someone. He could have said, "Good luck with that,,,Bye bye!" but he didn't. As it turned out, he could not fix the problem that day (the line to the entire bldg. needed to be shut off), so I had to wait until the HOA sent out a plumber. That plumber came and fixed the problem (he did a good job, but I believe I was overcharged for the effort, especially since John did the grunt work on finding the leak). So, that night, now that I had the leak fixed, I was feeling pretty good until my water heater went out on me! So, I called Superior again and once again, they sent out a plumber the same day and at the time when I could meet him. This plumber was Jason Hendricks. He explained that my water heater was original equipment from 1982 and needed some major Code overhauls, which he did. I wasn't happy about the news, but I vey much appreciated that he explained it all to me and how he was going to fix my problem. He then replaced my water heater within the time he estimated and cleaned up afterwards. So, to sum up, I had two good plumbing experiences with Superior on two separate problems within few days. I hope like heck I don't need a plumber anytime soon, but if I do, I know who I'm going to call...
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