Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
National Tire & Battery
|
|
Review by:
Guest
|
|
Review content:
Avoid at all costs. You might think you're saving money by not going to the dealership but in the long run you'll spend just as much money, more time, tons if headaches. I have to say that the last two days at the NTB location at 700 NW. Englewood Rd. turned out to be a nightmare!
I took my 4-Runner in for an oil change/tire rotation/patch a tire that I got a screw in the day before. When I left with the car after the repairs I noticed my air pressure light was on. Not a big deal the guys we're busy and I assumed they overlooked it. I went to QT to put air in and check pressure. As I pulled into my neighborhood I noticed an awful smell, burning oil smell. I noticed in my mirror a bunch of smoke being the car. I pulled into my driveway and immediately shut the engine off. I noticed that that the car was pouring oil onto my driveway. I called NTB and Michael sent Arrow towing. We checked the oil twice and there was no oil registering on the dip stick. Together we pushed it out to the street rather than start it and potentially harm the engine more. After calling a few times Michael told me that something was broken and he'd need to pick up the part from Toyota in the morning. I was without a car for the night and had to reschedule a meeting but my main concern was my engine.
Today I went to pick up my car and the lack of care by every employee in the building really showed. First I sat there unattended for over 5 minutes. Two employees walked past me to get vehicles. They don't say hi, they don't smile. I felt invisible! Finally after being ignored for as long as I could take I walked into the shop and asked if anyone could get me my keys. Someone grabbed my keys and said did we explain everything to you. I said nobody has explained anything. He went to grab someone but after 7 more minutes I felt like your company simply doesn't care about customers at all and in the mood I was slipping into was getting worse by the second. I finally spoke to Brett the regional manager and found out how bad they really are.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|